OUTSOURCING TOOLKIT CONTENTS
A comprehensive beginners guide to service management using the ITIL protocol.
A comprehensive editable service level agreement to apply to the supplier
A comprehensive checklist / questionnaire to measure your service.
A balanced document with standard terms and conditions... why re-invent the wheel?
A comprehensive template designed to help you establish and properly document your service level requirements.
The Outsourcing Toolkit
A complete toolkit comprising introduction to service management, SLA, benchmarking audit kit, generic contract, transition plan and a service level requirements template.
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Outsourcing Plan or Outsource Plan
The transition arrangements are of course critical. This is a substantial (66 page) and comprehensive plan/guide for moving the buyer's work to the supplier's environment in a timely and efficient manner
To further illustrate the depth and quality of this component, we have produced the following sample pages:
Table of Contents - Page 1:
A major part of the guide (Part 3)is a practical example using a fictional company called SPARKS (an electricity company). This enables the concepts to be illustrated against a realistic background. A Sample Page:
The Outsourcing Toolkit can now be purchased online and downloaded directly to your PC.
To obtain the product for a special price of only $199, please visit our secure purchase page.
IT OUTSOURCING - CONTACT - PURCHASE PAGE
Transition Outsourcing Plan