Outsourcing Service Level Agreement

The Service Level Agreement

 

TOOLKIT CONTENTS

 

Service Management Introduction

A comprehensive beginners guide to service management using the ITIL protocol.

 

Benchmarking Audit Kit

A comprehensive checklist / questionnaire to measure your service.

 

The Outsourcing Contract

A balanced document with standard terms and conditions... why re-invent the wheel?

 

The Transition Plan

A pre-written plan/template for moving your work to the supplier's environment in a timely and efficient manner

 

Outsourcing Service Level Requirements

A comprehensive  template designed to help you establish and properly document your service level requirements. 

 



 

NEXT STEP

The Outsourcing Toolkit

The Outsourcing Toolkit

A complete toolkit comprising introduction to service management, SLA, benchmarking audit kit, generic contract, transition plan and a service level requirements template.

Purchase and Download For

Only $199

 



 

Copyright 2016 

Outsourcing Service Level Agreement or Outsource SLA

A quality Service Level Agreement  is CORE to the outsourcing operation. This is nothing less than an extensive blueprint for a complete service level agreement. 

 

Each clause can be accepted 'as is' or edited to reflect a specific need. It covers everything from definitions to responsibilities, from support through to communication.

 

 

To illustrate the depth and quality of the document, we have produced the following sample pages:

 

Table of Contents - Page 1

 

Typical SLA Page

 

 

 

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The Outsourcing Toolkit can now be purchased online and downloaded directly to your PC. 

 

To obtain the product for a special price of only $199, please visit our secure purchase page.

 

 

 

 

 

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Outsourcing Service Level Agreement or Outsource SLA