The Outsource Outsourcing Group

 

TOOLKIT CONTENTS   Service Management Introduction A comprehensive beginners guide to service management using the ITIL protocol.   Service Level Agreement A comprehensive editable service level agreement to apply to the supplier    Information Technology Outsourcing Audit Kit A comprehensive checklist / questionnaire to measure your service.   The Contract A balanced document with standard terms and conditions... why re-invent the wheel?   The Transition Plan A pre-written plan/template for moving your work to the supplier's environment in a timely and efficient manner   Service Level Requirements A comprehensive  template designed to help you establish and properly document your service level requirements.    NEXT STEP The Outsourcing Toolkit A complete toolkit comprising introduction to service management, SLA, benchmarking audit kit, generic contract, transition plan and a service level requirements template. Purchase and Download For Only $199     © Copyright 2006  Outsource Outsourcing Grp     See also  Call Center Outsourcing

The Outsourcing Toolkit will help you manage the demands of an outsourcing project as professionally and efficiently as possible. It comprises all the elements listed in the left hand panel.  For more information, return to the Outsource Toolkit Main Page   -----------------------     Alternatively, feel free to contact us via the following means:   Email toolkit at outsourcing-toolkit dot com   Postal Address The Outsource Outsourcing Group Newmarket Cambridge Cambs UK

 

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