A comprehensive beginners guide to service management using the ITIL protocol.
A comprehensive editable service level agreement to apply to the supplier
A comprehensive checklist / questionnaire to measure your service.
A balanced document with standard terms and conditions... why re-invent the wheel?
A pre-written plan/template for moving your work to the supplier's environment in a timely and efficient manner
A comprehensive template designed to help you establish and properly document your service level requirements.
The Outsourcing Toolkit
A complete toolkit comprising introduction to service management, SLA, benchmarking audit kit, generic contract, transition plan and a service level requirements template.
Purchase and Download For
© Copyright 2006
Outsource Outsourcing Grp
The Outsourcing Toolkit will help you manage the demands of an outsourcing project as professionally and efficiently as possible. It comprises all the elements listed in the left hand panel.
For more information, return to the Outsource Toolkit Main Page
Alternatively, feel free to contact us via the following means:
toolkit at outsourcing-toolkit dot com
The Outsource Outsourcing Group
IT OUTSOURCING - CONTACT - PURCHASE
Outsource Outsourcing UK