The Outsource Outsourcing Group

How To Contact Us

 

TOOLKIT CONTENTS

 

Service Management Introduction

A comprehensive beginners guide to service management using the ITIL protocol.

 

Service Level Agreement

A comprehensive editable service level agreement to apply to the supplier 

 

Information Technology Outsourcing Audit Kit

A comprehensive checklist / questionnaire to measure your service.

 

The Contract

A balanced document with standard terms and conditions... why re-invent the wheel?

 

The Transition Plan

A pre-written plan/template for moving your work to the supplier's environment in a timely and efficient manner

 

Service Level Requirements

A comprehensive  template designed to help you establish and properly document your service level requirements. 

 



NEXT STEP

The Outsourcing Toolkit

The Outsourcing Toolkit

A complete toolkit comprising introduction to service management, SLA, benchmarking audit kit, generic contract, transition plan and a service level requirements template.

Purchase and Download For

Only $199

 



 

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Outsource Outsourcing Grp

 

 

See also 

Call Center Outsourcing

 

The Outsourcing Toolkit will help you manage the demands of an outsourcing project as professionally and efficiently as possible. It comprises all the elements listed in the left hand panel. 

For more information, return to the Outsource Toolkit Main Page

 

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Alternatively, feel free to contact us via the following means:

 

Email

toolkit at outsourcing-toolkit dot com

 

Postal Address

The Outsource Outsourcing Group

Newmarket
Cambridge
Cambs
UK

 

 

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